About Fornebu Scooter

Fornebu Scooter is a pilot project where shared electric scooters are made available for those who work, live or stay at Fornebu. The “Fornebu Sparkesykkel”-app lets you find and unlock electric scooters, and provide you with information on where you can park your scooters at Fornebu.

Who’s behind Fornebu Scooter?

Fornebu Scooter is operated and developed by Urban Sharing AS, the Norwegian technology startup powering the city bikes of Oslo, Bergen, Trondheim and Edinburgh. The project is a pilot project with shared electric scooters and is set up as an open innovation model where players as Ruter and SmartCity Bærum are invited in to learn together with Urban Sharing.

Why piloting?

We think it is essential to run pilots on new micro mobility vehicles before fully implementing them into a city. Urban Sharing is a development and technology company, so when we do pilots it is about testing new features and ways to solve challenges in the industry. Through the e-scooter pilot in Fornebu, we aim to gain a better understanding of how e-scooters can be efficiently integrated into a city’s transport system, make smarter use of existing urban areas, and improve the public transportation ecosystem overall.

Learning and sharing of data

This is a new sector and all players in the field have a lot to learn. As a company, we place a lot of value in sharing data from all of our systems. Insight gathered during our e-scooter pilot will be published back into the public domain like we do with all the bike schemes that is running on our platform. This is especially important in a new field such as electric scooters so that all the players who have a part in the city can participate in understanding how this can best work. With insight into shared mobility data, cities can make decisions based on how electric scooters and micromobility services affect crowding, parking and travel behavior. Ultimately our goal is to find a way to optimize sustainability in e-scooter production, distribution, mobilization, and rebalancing.

Station approach

The pilot is particularly different from other scooter schemes in one area: the use of stations. We believe a more regulated and orderly setup, as opposed to the “free flow” set up that we see in Oslo, will be more sustainable as it prevents littering. With stations we want to see less abandoned electric scooters on public roads, vandalism and loss. Stations also facilitate maintenance for our team, who is for example there to tighten screws to ensure that the scooters are in good condition at all times. During the pilot we test the use of geofences, and at some stations also physical racks, these will also help ensure that the scooters are tidier and upright at all times, something we believe will positively contribute to the lifetime of the scooter.

What do we do

Fill and empty the stations

For the right number of scooters to be in the right place at the right time every day, we have a crew and cars that are out working from morning to night. If a station is about to be filled up with scooters or gets emptied, the crew gets notified.

Repair scooters

Scooters in a sharing system are frequently used, and therefore require regular tightening, washing, and love.

Help our users

👋 We’re available to offer information and answer questions by e-mail and telephone. We also talk with users directly in the app, at stations or here on the website.

Continue to develop the service

We’re here to make sure that more and more people are using the scooters. To make this happen, we’re working to make the scooters better, keep the apps and website updated, and develop new ideas.

How to contact us

Get in touch with our customer experience team either through the homepage, app, or e-mail.